At PolicyEngage, we take anti-spam seriously. Spam generated by one client can have a negative impact on all, so it is important that your emails remain compliant.
As stated in our Terms of Service, spam is prohibited. Below are the limits we use to determine whether an email is compliant. By sending an email, you are agreeing to abide by these limits.
- Hard bounces = 5% (1 in 20)
- Unsubscribes = 5% (1 in 20)
- Spam reports = 0.1% (1 in 1,000)
Exceeding any of these limits may result in the immediate suspension of your email delivery.
Additionally, any direct complaints to PolicyEngage Support may also result in the immediate suspension of your email delivery.